We collect information about you during the payment process in our store.
What do we collect and store?
While you visit our website, we monitor:
- Products you have viewed: For example, we use this to display the products you have recently viewed
- Location, IP address and browser type: We use this for purposes such as tax and shipping estimation
- Shipping Address: We require you to enter this so we can calculate shipping and ship your order before you order!
When you browse our website, we will also use cookies (cookies) to track the contents of the shopping cart.
When you purchase something from us, we require you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment information, and optional account information such as username and password. We use this information for purposes such as:
- To send information about your account and your order
- Respond to your inquiries, including refunds and complaints
- Process payments and prevent fraud
- Create your account for our store
- Fulfill legal obligations such as invoicing
- Improve our store offer
- Send you promotional and promotional messages if you choose to receive them
If you create an account, we will retain your name, address, email and phone number. This information will be used when you want to pay for future orders.
We save information about you as long as we need it and for the legal period. For example, we will retain 10 annual order information for tax and accounting purposes. This includes your name, email address, billing and shipping addresses.
We also store store reviews or reviews if you add them.
Who has access in our team
Members of our team have access to the information you give us. For example, both admins and store admins can access:
- Order information such as what was purchased, when and where it will be shipped and
- Customer information such as your name, email address, billing and delivery information.
Our team members may access this information to fulfill orders, process refunds and assist you.
What do we share with others?
We share information with third parties that help us deliver orders and store services to you; for example Postnord
Payments
We accept payment through Stripe. When you process payments, some of your data will be transferred to Stripe, including information necessary to process or support payments, such as purchase amounts and billing information.
For more information, see the Stripe Privacy Policy.